Wednesday, December 2, 2015

Real-Time Marketing and PR

As the semester comes to a close, I have read three social media books for Social Media Principles at Ohio Northern University: "Real-Time Marketing and PR", "Share This" and "Measure What Matters". All three books are great resources to enhance your knowledge about the ever changing social media world.

Overall, I enjoyed "Real-Time Marketing and PR" by David Meerman Scott the most. Meerman Scott gives you the necessary tools to launch effective real-time communications to stay ahead in the PR industry.

According to Amazon’s reviews, "Real-Time Marketing and PR" will allow you to:

  • Develop a business culture that encourages speed over sloth
  • Ready buying signals as people interact with your online information
  • Crowdsource product development, naming and even marketing materials
  • Engage reporters to shape stories as they are being written
  • Command premium prices by delivering products at speed
  • Deploy technology to listen in on millions of online discussions and instantly engage with customers and buyers

The main lesion I learned from "Real-Time Marketing and PR" is in the fast paced digital world, speed and accuracy are critical when dealing with your organizations key publics. Your publics will want information easily accessible and at their convenience. By responding in real-time, you are able to establish relationships and top your competition.

I think this book was my the most enjoyable because it was an easy read with stories and graphics that enhanced your understanding of the material. Not only was the book enjoyable, it was the most practical.

Customers expect real-time responses from your company and as a future PR professional, it is important I learn these lessons now to ensure I am able to build and maintain mutually beneficial relationships.